Discusses applications of optical technology, especially CD-ROMs, to information management needs. Information retrieval problems are discussed; design questions that concern the format of the data, indexing methods, and retrieval capabilities are presented; the need for updates is considered; access requirements are discussed; and the importance…

Discussion of the problem of control in documentary information retrieval (IR) systems focuses on feedback mechanisms. Information needs are discussed, particularly the Problem Oriented Information Need (POIN); the structure of an adaptive IR system is described; and the design of algorithms for automated IR systems is explained. (33 references)…

Discussion of information needs in a business environment focuses on how to build a shared information network. Highlights include the evolution of corporate intelligence systems; results of a survey that examined the information networking needs of large corporations; and a case study of the development of an information network at Citibank N.A.…

Discusses cultural diversity in human-computer interactions and in the design of online systems. Topics addressed include cognitive psychology; North American and European ethnocentricity; online systems and their organizational setting; models for organization culture; corporate culture; international systems and country-specific cultures; and…

Describes a prototype information access system developed by NASA (National Aeronautics and Space Administration) called NAM (NASA Access Mechanism) to access the Internet for research and development activities. Topics addressed include the Science and Technical Information Program, information needs, networking requirements, functional and…

Information systems are a necessary, but not sufficient, condition for improving the efficiency of educational systems. Improving the Education Management Information System must be the foundation of any long-term effort to enhance the efficiency of the Nepalese system. Three critical conditions must be met to enhance system efficiency…

Discusses issues connected with developing information systems for competitive intelligence support; defines the elements of an effective competitive information system; and summarizes issues affecting system design and implementation. Highlights include intelligence information; information needs; information sources; decision making; and…

Describes the development of Usenet, the User's Network, a computer network that distributes group discussions (newsgroups) on different topics. Network News software is described, the rapid growth in popularity and heavy network traffic is discussed, and a hierarchical classification scheme to limit the amount of information for users is…

Presents issues raised in designing a software interface as a teaching aid for a preschool user group. Addresses issues such as message variance caused by disappearance of information when media access varied by user, and finding commonalities across a user base. (PA)

Discusses approaches to the integration of query-based information retrieval and browsing in a hypertext network. A prototype system developed to evaluate the proposed approach in terms of retrieval effectiveness and search efficiency is presented, and design and implementation issues concerning the prototype are considered. (30 references) (EA)

This discussion of the design of user-initiated help systems in computers focuses on the information that users actively seek to help them with their tasks, with emphasis on how to help users ask the questions that will bridge the gap between the initial internal (mental) form of the query and their information need as expressed by the system.…

Defines and delineates hypermedia by examining its relation to the user as a system, an interface, and an environment. Classes of computer systems are described; classes of hypermedia systems are explained; user work components are discussed, including tasks, information, and the environment; and emerging standards and future developments are…

Previews the U.S. Postal Service's Postal Buddy, a self-service customer kiosk which uses multimedia computer applications to provide cost-effective and improved postal services to customers. Services are outlined, including change of address services and provision of relocation information. (EA)

This concept paper begins by arguing that Integrated Performance Support Systems (IPSS) are an imperative for boosting productivity in the workplace and gaining competitive advantage in the marketplace. It then presents the framework for an IPSS solution to meet the challenges of the 1990s. Discussion of the implementation of an IPSS solution…

Explains how a user-centered approach to system design addressed the representational and strategic issues that arose when developing an artificial intelligence-based system, the Science Education Advisor, a case-based hypertext browsing system designed to collect and dispense ideas and advice for teaching elementary school science. (39…