When examined across studies and fields, navigation research is fragmented and inconsistent. In this article, we argue that this is the result of navigation research having generally been conducted without guidance from an overarching theoretical framework. In order to illustrate our position, we have included results from a very simple…

Discussion of information retrieval, knowledge representation, and computer-assisted learning focuses on a study that created a computer-based system designed to observe and record users' interactions with an ideal knowledge base consisting of unrevealed subject experts, appropriate documentation, and computer files. Information accessing…