Defines forms and the processing characteristics of working forms, and introduces the proposed prototype form definition language to specify the information requirements and to describe the nonprocedural execution in activity processing. The article also outlines the integrated forms-based information system, focusing on the interactions among the…

The author states that a systems approach to office work consists of combinations of people, processes, and equipment in subsystems of communication, processing, and storage. To complement advanced office technology, workers need education in such competencies as reprography, typewriting, records management, and human relations. (MF)