Introduces design, integrated with systems thinking, as a necessary if not sufficient means for meeting the challenge of how to create or recreate organizations and institutions. The limits of problem-solving strategies when applied to complex organizational change, the designer's role, and the creative process of design are discussed. (Contains…

Explores issues arising from the massive social changes that will flow from the recently emerged information age to define a new approach to systems design. This approach will allow the creation of a better future while enhancing human performance, adding value to organizations, and creating just and ethical systems. (Contains 32 references.) (KRN)

Argues that a process orientation, rather than a focus on inputs and outputs, offers performance technologists a more direct way of contributing to the realization of key business goals and more effectively focuses training and development on performance issues. Process redesign is a key strategy in the realization of these two goals. (Contains 15…

The necessity of design and planning for school restructuring with a macro focus on education systems design is discussed in this paper. Eight support and implementation strategies are identified: utilization of a formal change process; planned coordination; multiple sponsorship; formation of a grassroots collaboration network; external and…

A systems design framework for the transformation of education is presented in this paper. A systems approach views education as a system of interdependent problems and the design process as one of four parts of organizational inquiry. A framework for educational design is presented, which is composed of three dimensions--focus for change, scope…