The role of documentation in the planning and control functions of project management is reviewed. The importance of documentation in the assessment of research quality with respect to objectivity, validity, and replicability is discussed. An outline of documentation required in different phases of research projects is provided. (Author/DWH)

Consumers and producers of educational software must make decisions about what kind of software to buy and create. Both groups must base these decisions on criteria that consider what it is important to learn in our technological era, what is workable, and what is currently practical and cost-effective. Five criteria that are central to these…

The Total Quality Management approach is used as a framework for a discussion of methodological issues related to diversity in higher education, including classification of race and ethnic information, data aggregation, and use of several key indicators (access to college, persistence, and student progress). (MSE)