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Showing 1 to 15 of 32 results Save | Export
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Nitecki, Danuta A. – Library Quarterly, 2011
Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…
Descriptors: Library Role, Academic Libraries, Performance Factors, Space Classification
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Turrentine, Cathryn G.; Lener, Edward F.; Young, Michelle L.; Kok, Victoria T. – Journal of Academic Librarianship, 2004
This article describes a qualitative upward evaluation of the leadership performance of library managers. Follow-up studies were conducted, focusing on the advantages and disadvantages of the qualitative approach to upward appraisal. The authors discuss pros and cons to guide others who might use this methodology for upward appraisals in the…
Descriptors: Library Administration, Administrator Evaluation, Leadership, Leadership Effectiveness
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Rothstein, Samuel – Reference Librarian, 1989
Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…
Descriptors: Evaluation Methods, Library Administration, Library Services, Library Statistics
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Lancaster, F. W. – Public Libraries, 1990
Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…
Descriptors: Cost Effectiveness, Evaluation Methods, Library Administration, Library Research
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Born, Kathleen – Journal of Library Administration, 1992
Presents the vendor's perspective on how libraries choose and evaluate a vendor's performance. Characteristics of vendors are described, including being profit-oriented, market-driven, and highly competitive; issues in the three basic areas of service, price, and automation are discussed; and the influence of personality is considered. (LRW)
Descriptors: Competition, Evaluation Criteria, Evaluation Methods, Library Acquisition
Riggs, Donald E. – Library Administration & Management, 1993
Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation…
Descriptors: Evaluation Methods, Library Administration, Library Directors, Library Personnel
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Mansfield, Jerry W. – Journal of Academic Librarianship, 1981
Classical queuing theories and their accompanying service facilities totally disregard the human factors in the name of efficiency. As library managers we need to be more responsive to human needs in the design of service points and make every effort to minimize queuing and queue frustration. Five references are listed. (Author/RAA)
Descriptors: Evaluation Methods, Human Factors Engineering, Humanization, Library Administration
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Ryans, Cynthia C. – Catholic Library World, 1990
Discussion of performance evaluations for administrators focuses on evaluations for library directors. The frequency of evaluations is discussed; reasons to evaluate are described, including identifying areas where improvement is needed and to assist in personal and professional development; evaluation committees are explained; and suggestions for…
Descriptors: Evaluation Methods, Evaluation Utilization, Individual Development, Library Administration
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Rubin, Richard – Library & Information Science Research, 1995
A subordinate evaluation instrument was used to identify factors that employees of Dayton-Montgomery County (OH) Public Library value in their supervisors. Results suggest that subordinates place considerable value on supervisors as role models and expect supervisors to treat them with respect and to encourage their opinions. Implications of these…
Descriptors: Employee Attitudes, Evaluation Methods, Evaluation Research, Library Administration
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Murphy, Marcy – Journal of Library Administration, 1987
This discussion of goal setting as a means of directing organizational, supervisory, and individual achievement presents the factors involved in goal-based planning at these three levels within the library context, including planning strategies, evaluation methods, and possible problems at each level. (CLB)
Descriptors: Evaluation Methods, Human Resources, Library Administration, Library Planning
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Baker, Nancy L.; McQuown, Eloise – Journal of Academic Librarianship, 1985
This essay proposes the use of assessment centers, designed to simulate real-life situations and identify managerial skills, as a possible solution to dilemmas of current administrative personnel selection practices in academic libraries. Background, setting up the assessment center, obtaining assessment expertise, and legal implications are…
Descriptors: Academic Libraries, Administrator Evaluation, Administrator Selection, Assessment Centers (Personnel)
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Schwarz, Philip – Catholic Library World, 1985
Overview of activities and issues that face library administrators considering automation emphasizes acquisition of turnkey systems. Discussion covers reasons for automating, options available, major marketplace issues, keys to a successful automation project, the Request for Information, the Request for Proposal, evaluation techniques, the…
Descriptors: Contracts, Decision Making, Evaluation Methods, Information Systems
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Kroll, H. Rebecca – Journal of Academic Librarianship, 1983
Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Librarians
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Shaughnessy, Thomas W. – Journal of Library Administration, 1990
Discusses the current emphasis on assessment of library effectiveness and describes several assessment techniques. It is argued that, by encouraging staff to develop an attitude of self-assessment based on their ability to add value to library services, the assessment phenomenon can be used to improve the overall quality of libraries. (11…
Descriptors: Employee Attitudes, Evaluation Methods, Library Administration, Library Personnel
Aversa, Elizabeth – Drexel Library Quarterly, 1981
Reviews some approaches to organizational effectiveness suggested by organizational theorists, reports on the applications of these theories in libraries, develops some hypotheses regarding the assessment of performance in libraries, and describes a model which synthesizes some of the approaches. A 52-item reference list is attached. (Author/JL)
Descriptors: Cost Effectiveness, Evaluation Criteria, Evaluation Methods, Institutional Evaluation
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