Discusses possibility of using expert systems to develop new model in cataloging theory made necessary by technological progress, rising user expectations, and economic pressures. A data structure for bibliographic information required by Anglo American Cataloging Rules, 2nd edition, (AACR2) is suggested, and possible heuristics for interpreting…

Presents a hyperknowledge framework of decision support systems (DSS). This framework formalizes specifics about system functionality, representation of knowledge, navigation of the knowledge system, and user-interface traits as elements of a DSS environment that conforms closely to human cognitive processes in decision making. (Contains 52…

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

This report introduces archivists to the potential of expert systems for improving archives administration and alerts them to ways in which they can expect intelligent technologies to impact federal record-keeping systems and scholarly research methods. The report introduces the topic by describing expert systems used in three Fortune 500…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)