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PDF pending restorationDavis, David S. – 1992
Total quality management (TQM) is based on the fundamental philosophy that it is always more effective to do something right the first time than it is to correct deficiencies. It seeks to improve quality and increase customer satisfaction by restructuring traditional management and organizational practices. Common characteristics of TQM include…
Descriptors: Adult Basic Education, Employment Programs, Federal Programs, Job Training
Download full textFreeman, Evelyn B., Ed.; Peterson, Lee T., Ed. – 1982
This publication examines the process of networking, which is defined here as a framework to provide technical support between and among professionals. The process of networking is explored over a 7-year period as it served directors of the Midwest Teacher Corps, one of 12 networks established on a geographical basis by the Teacher Corps Program,…
Descriptors: Case Studies, Economically Disadvantaged, Federal Programs, Higher Education
Caraway, James E. – 1980
The theories of several contemporary management theorists are examined in order to demonstrate that their administrative stance is that of a person-intensive approach to management. After exploring leadership theory and the positions of Douglas McGregor, John J. Morse, Jay W. Lorsch, Rensis Likert, Bernard M. Bass, William Reddin, George H. Rice,…
Descriptors: Administrative Organization, Employer Employee Relationship, Federal Programs, Higher Education
