Outlines the basic nature of performance support and describes a generic model that can be used to facilitate electronic performance support system (EPSS) development. Performance measures are discussed; performance support guidelines are summarized; and a case study of the use of an EPSS is presented. (LRW)

Discussion of the use of microcomputers in political campaigns focuses on the Jesse Jackson presidential primary campaign in New York State in 1988. User needs analysis is described, guidelines for the organization of a campaign information system are suggested, and the use of microcomputers for voter targeting is described. (LRW)

Outlines the ETHICS methodology for workplace system design. This structured approach includes recognizing needs, setting objectives, choosing strategies, and evaluating results. Through user involvement, effective communication, and informed choice, ETHICS seeks to achieve greater realization of the advantages of new work systems. (JKP)

This report describes the process and results of a collaborative annotation process for inserting internal, conceptual linking in a book about hypertext design and the implications of that process for designing collaborative hypertext environments. The book was the product of a NATO (North Atlantic Treaty Organization)-sponsored Advanced Research…

Discussion of the design of interactive environments focuses on three types of electronic book metaphors that use optical discs and can facilitate computer-based learning: (1) static picture books, (2) moving picture books, and (3) multimedia books. Guidelines for designing electronic books are presented, and future directions are discussed. (17…

Describes computing access in public spaces (CAPS) and presents a case study of the U.S. Holocaust Memorial Museum (USHMM) Learning Center, including the design, implementation, and testing prior to its installation. Characteristics of CAPS are discussed, and guidelines for the USHMM Learning Center are explained. (Contains 11 references.) (LRW)

Describes a study that researched elements necessary for the design of an interactive video learning (IVL) lab for business courses. Highlights include a review of pertinent literature; guidelines for the use of an IVL lab; IVL systems integration; system specifications; hardware costs; and system software. (five references) (LRW)

Demonstrates how an information systems plan can be successfully developed and implemented within an academic setting. Six guidelines for information systems planning are provided; problems are identified and recommendations to address the problems are suggested; and information systems objectives are discussed, including business communications,…