Describes three basic approaches to needs assessment--problem identification, problem analysis, and problem verification--and assesses them in terms of their potential utility to users in business and educational settings as measured by their estimated time requirement, accuracy, and cost. Needs assessment data collection resources and techniques…

Discusses softcopy information publishing on CD-ROM and describes how to use it successfully for technical documentation. Four main areas are addressed: (1) characteristics of technical documentation; (2) goals for the information product, including access methods; (3) steps involved in publishing technical documentation on CD-ROM, including…

Presents a theoretical discussion of evaluation research and the need for gathering data to support the decision-making process concerned with training program performance. Guidelines for conducting evaluation research are discussed, the participants involved with successful implementation are described, and data gathering methods are explained.…

This report presents consultants' recommendations for the statewide collection and entry in the OCLC database of bibliographic data on New York state newspapers as part of a national United States newspaper cataloging project. The consulting team was asked to focus principally on two activities: first, the newspaper collection of the New York…

A consideration of ethics is necessary in the development of guidelines for conducting and reporting research. A brief description of the history of ethical guidelines in research is presented followed by suggestions for development of ethical guidelines, both those that can be legislated and those that cannot. (SI)

Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…

The failure of educational research to fully allow for limitations in methodology when drawing conclusions is faulted. In addition to this, a failure on the part of the media--educational and other--to fully publicize these limitations is also criticized. Methodological shortcomings of the 1977-78 American Institutes of Research (AIR) study of…

Traditional methods for task analysis have been largely based on the Instructional Systems Development (ISD) model, which is widely used throughout industry and the military. The first part of this document gives an overview of cognitive task analysis, which is conducted within the first phase of ISD. The following steps of cognitive task analysis…

A model is proposed for developing and implementing a community-based lifelong learning resources system. The model, which is based on systems theory, features the following sequence of activities: identifying all the learning resources in a community, incorporating information about these resources into a database, establishing a mechanism for…