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Computer System Design | 1 |
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O'Malley, Claire E. | 1 |
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O'Malley, Claire E. – 1986
This discussion of the design of user-initiated help systems in computers focuses on the information that users actively seek to help them with their tasks, with emphasis on how to help users ask the questions that will bridge the gap between the initial internal (mental) form of the query and their information need as expressed by the system.…
Descriptors: Computer System Design, Design Requirements, Foreign Countries, Guides