Business educators preparing students for jobs in business and industry should become aware of the problems faced by workers in a typical large office environment. Word processor operators face many of the same problems as factory assembly line workers--lack of personalization, lack of incentive, and removal from the mainstream. (JOW)

Some observations about office technology in higher education are presented. University of Maryland plans concerning its approach to office automation are discussed. Seventeen features considered "mandatories" for any system that might be acquired are identified. (Author/MLW)

Recent improvements in the human factors elements incorporated in the design of personal computer interfaces are illustrated by detailed analyses of two microcomputers and their word processors (Osborne 1/WordStar and Apple's Macintosh/MacWrite). The vital steps in operation are described through analyses of the behavioral requirements involved in…

These proceedings contain 11 papers that focus on how education must change what and how it teaches to keep up with the technological revolution. The presentations address the need for vocational education to produce students with skills in electronics and data communications (including computer-to-computer transmission); office systems and…