Proposes three methods to be used by database searchers in structuring online search sessions with the goal of minimizing the negative effects on interlibrary loan operations. Forms management, management of printed search results, and the instruction of patrons are discussed. (Author/EM)

Considers the concept of library reference management and traditional reference functions in terms of aggrandizement, highlighting staff evaluation, bibliographic instruction, online searching, interlibrary loan, and the vertical file. Three references are listed. (EJS)

Describes the successful use of online database systems by the Library Services Division, Center for the Study of Youth Development at Boys Town for answering specific, limited reference questions; and identifies system use in acquisitions, interlibrary loan verification, name/address verification, and identification of persons, groups, or…

Compares OCLC, WLN, and RLIN in terms of the composition of the databases, indexes and searching, special uses for public services, costs, and documentation. Selected bibliographies of general public service uses and interlibrary loan applications are provided. (CLB)

Discusses the British Library's role, identity, and expectations, and comments on successes, charges, and copyright problems of the Lending Division, the current image of the Reference Division, controversial areas within the Bibliographic Services Division, and criticism of library research associated with the Research and Development Department.…

Discussion of the merger of separate library units focuses on examples from Indiana State University Libraries' recent merging of the interlibrary loan unit of the reference department with the circulation department to form a new lending services department. Factors to consider in the merging process are discussed, emphasizing staff needs. (seven…

Issues involved in user fees for library services at research libraries are discussed in 29 papers in six sections: (1) general fees for service policies, focusing on library service proposals to the non-University of British Columbia community and including fees to off-campus users at the Universities of Miami and Michigan; (2) effects of fees,…

Discusses with respect to the British Library the application of new technology, advisory committee problems, the value of the Lending Division and its potential problems, improvement of the Reference Division services, complaints concerning the Bibliographic Services Division, and objections regarding the Research and Development Department. (RBF)

Outlines the advantages of the Internet for special and reference librarians. Describes the purpose and operation of four electronic discussion lists--BUSLIB-L, MEDLIB-L, LIBREF-L, and STUMPERS-L--noting that the interactions provide the greatest benefits to librarians both for reference service and discussion of common interests and problems.…

Describes Kentucky libraries' participation in a pilot project allowing dial-up access to LOCIS (Library of Congress Information System). The two elements of LOCIS, SCORPIO (Subject-Content-Oriented-Retriever-for-Processing-Information Online) and MUMS (Multiple Use MARC System) are explained, and the use of LOCIS for reference, cataloging, and…

This report documents the findings and recommendations of a study conducted by the New Jersey Library Protocol Committee, which was formed to study and recommend changes in the current organizational and operational structure of the existing statewide multitype library network and in the patterns for networking and informational services among…

Traces the development of the British Library since its founding in 1973 and discusses problems and achievements in the library as a whole and in the Reference Division, the Lending Division, the Bibliographic Services Division, and the Research and Development Department. Listed are 73 references. (RBF)

Discusses the general benefits of library networking in terms of selection, acquisition, organization, storage of and access to information, and the specific benefits of and barriers to special library networks. Examples of networking by special librarians are given, and suggestions are made for special librarians wishing to participate in formal…

Reports the results of a survey that examined the role of small university libraries in Canadian communities. The discussion covers services currently available to communities, areas in which services could be improved or extended, and the benefits to be gained by both the library and the community. (19 references) (Author/CLB)

Provides an overview of electronic mail in libraries. Topics discussed include general business applications; interlibrary loan; acquisition and claims systems; document delivery; complete text journal databases; reference requests and answers; obstacles to electronic mail usage; telecommunications; cost factors; and the impact of voice mail and…