Substance abuse among workers and its interference with job performance has remained constant over the past 15 years. Employee assistance programs educate the public, screen referrals, and provide feedback on how employees are progressing. (JOW)

Reaching an employee whose job performance is deteriorating due to substance abuse, personal concerns or emotional problems, is one of the most difficult and most avoided tasks presented supervisors, coworkers and/or union stewards. Yet, when such problems do exist and do effect job performance, (and perhaps the work and safety of coworkers) clear…

Since research suggests that a direct relationship exists between effective orientation and employee productivity, careful consideration must be given to content, design, and delivery issues when developing orientation training programs for foreign-born employees. The United States typically does not provide adequate employee orientation.…