Describes different types of financial reports needed in libraries as the bases for accountability, evaluation, and decision making. The appropriate form and content of reports are identified in terms of the audience and the use of the report. (CLB)

Offers overview of reasons why libraries may choose to begin volunteer literacy program in their communities and the design and evaluation methodology that will enable them to make successful evaluation of programs. Highlights include soul-searching questions, planning guidelines and suggestions, and delineation of responsibilities (library staff,…

Explores problems in the design and evaluation of programs by which special libraries market their services, and identifies potentially useful approaches and quantifiable measures for market structure analysis, design decision-making, and marketing program evaluation. Eleven references and a list of nine use studies with survey instruments are…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

Noting that there are no de facto standards by which to measure and evaluate U.S. depository library collections, this article reviews developments in the evaluation of public libraries and recommends output measures based on public library practice for depository collections. Specific measures for the depository community are also suggested. (31…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

This 1991 edition of the handbook for Winnipeg School Division Number 1 school library media programs presents detailed program guidelines, objectives, philosophies, and goals in five major sections: (1) Library Policy and Practices (statement of the division's educational philosophy and goals, philosophy and goals of the division's library…

Identifies and discusses the eight principal functions necessary for effective collection management in academic research libraries. Six organizational models for collection management are described, and then evaluated according to how well each may facilitate those eight functions of effective management. (Author/CLB)

Discusses critical issues in school library media programs, including problems in the profession; building the collection to support the curriculum; resource-based education; literature-based reading programs; conceptual frameworks for new technologies, new kinds of textbooks, and differentiated staffing; professional leadership by administrators…