Describes the dimensions and components of expert systems and their applications in libraries. Discussion of ways in which the productivity of library public services could be improved by using expert systems focuses on reference and bibliographic instruction applications. (four references) (MES)

Argues that the gender gap in computer use may place female library users at a disadvantage, and discusses the implications of the gap for bibliographic instruction. Topics addressed include the extent of the gap, reasons for it, psychosocial factors involved in it, factors encouraging it, analyzing it in libraries, and bridging it. (44…

Examination of the confrontation between patrons and technology in the library focuses on two questions evident when addressing the instruction librarian's role in humanizing technology: whether the library profession can afford to humanize interaction between client and technology, and how instruction librarians can humanize the confrontation.…

Bibliographic Instruction librarians need a more balanced view of technology to present electronic resources in an appropriate context. To help library patrons see the benefits and drawbacks of using computer-based information sources, an assessment of librarians' attitudes, users' attitudes, and librarians' values is necessary. (Author/AEF)

Erroneous belief that library users are increasingly experiencing information overload is a result of confusion between concepts of information explosion and information overload, and misinterpretation of implications of research findings. Suggested ways that users can prevent overload include limiting, selecting, and delegating information;…

Examines role of cataloger as it has been and is often perceived, and advances view of what role should be. The cataloger's function is discussed in terms of classification and description, automation and change, reclassification as supervisor of nonprofessional staff, cooperation within library, reorganization, and instruction. Thirteen…

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

Applies the anthropological concepts of culture shock and ethnocentricity to problems of computer and nonprint literacy in an electronic library. The role of librarians as agents of socialization is discussed, and the concept of education as a lengthy, ongoing process is considered. (Contains 12 references.) (LRW)

Computers have had a tremendous impact on library services as automation has affected every aspect of library activity. Automated systems may be viewed as either internal, intermediate, or external, and different factors must be considered in planning for various types of systems. Internal systems, which are used only by library personnel, handle…

This Systems and Procedures Exchange Center (SPEC) kit on Bibliographic Instruction (BI) in Association of Research Libraries (ARL) examines current developments as well as anticipated trends based on a SPEC telephone survey of 25 ARL libraries with active BI programs. Two themes which ran through the mid-1985 interviews were the use of new…

Discusses the importance of Boolean searching as a skill that students will need in the future. Methods for teaching Boolean searching are described, and the value of truncation as an online searching aid is considered. (MES)

Five brief papers explore the issues of "ownership" and proprietary interest in the online catalog, relationships between technical services and public services in the design and management of the catalog, and opportunities presented by the new technologies to alter ways of working together. (CLB)

The lead article in this section argues that the profession's current focus on technology has compromised academic librarianship's scholarly values, eroded the quality of rhetoric between librarians and patrons, and contributed to the ascendancy of information over knowledge. Renewal of the teaching function and reaffirmation of traditional values…

This study examines the treatment given to libraries, librarians, and library usage in freshman English textbooks. The study follows criteria established by Virginia Tiefel ("Libraries and Librarians as Depicted in Freshman English Textbooks," College English 44, September 1982) in a study of texts published between 1952 and 1980. Tiefel found…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…