In this article, the author talks about Twitter, a micro-blogging Web site, and how librarians can use Twitter to interact with students and to monitor actual usage of library services. He shares what he has learned from twittering with library users. He learned that Twitter expands the reach of research assistance. With students using the social…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

An online community is a group of people who connect with one another over time and through space using the Internet as their primary medium. Online communities also act, albeit through text. They organize political action, introduce to-be spouses, and create new products and tools. This article discusses how one librarian used online communities…

Blogs and the whole gamut of interactive, Web-based tools are redefining how we connect with people and content on the Internet. This is the widely discussed next step known as Web 2.0, a truly revolutionary concept in which pervasive interactivity, where multitudes of users online actively exchange or contribute content, will transform the very…

In the early 1990s, Northern Michigan University started distributing laptop computers to its faculty and students. Soon, a taste for technology developed and the university community craved more. Having tempted their taste buds, they quickly found that patrons were no longer satisfied with traveling to the library and asked that they bring…

"As good as we are, we can always get better." At first thought, one might dismiss it as the chant of an overly optimistic cheerleader. As one really begins to think about it, though, this seemingly simplistic message is one everyone should strive for daily. But how does one get better? It does not simply happen by sitting isolated in the school…

The September 11th terrorist attacks on the United States have contributed greatly to a change in the information environment around the world. The weeks following the attacks saw governments around the world rush to pass legislation designed to prevent future acts of terrorism. Much of this legislation targeted information flow, especially on the…

This report identifies potential issues that the Cornell University Library (CUL) might face in supporting distance learning, and recommends solutions. While the precise budgetary implications are uncertain, additional resources, services, and personnel will need to be accounted for in the cost of serving distance learners. The report addresses:…