Inclusive practice is well embedded across society and has developed over time. However, although policy and public view have moved forward, the way organisations address the agenda for inclusion often represents a superficial interpretation of this concept. Qualitative data were gathered using new ethnography to explore the experiences of a…

Discussion of program advocacy in schools focuses on the role of the teacher-librarian in cooperation with the classroom teacher and the principal. A program in Ontario called "Partners in Action" is described; leadership skills are discussed; and program advocacy strategies are suggested at the school and system levels. (Contains 10…

These four papers presented at the Polytechnic of Central London School of Management focus on the management of technical innovation in libraries as it affects decision making, library organization, non-systems staff, and interlibrary cooperation. Procedures for implementing automation in a library are outlined: a system analysis and costing of…