Discusses some common issues which face all states in determining the extent and style of library services for blind and physically handicapped individuals. (Author/LLS)

Discusses a public library film literacy program offered to adolescents and young adults which incorporates films that are not curriculum-oriented and center around specific themes such as self-identity, creativity, speculations, and lifestyles. Seven films selected for program on social issues and viewers' evaluations are highlighted.…

Professionally, school librarians are faced with an explosion of choices--search engines, online catalogs, media types, subscription databases, and Web tools--all requiring scrutiny, evaluation, and selection. In turn, this support "stuff" forms a basis for making additional choices about how and what they teach and what they assess. Whereas once…

This interview focuses on usability testing, one method for evaluating whether library Web sites are useful for users. Discussion includes: benefits and drawbacks of usability testing; why it is important; lessons learned from testing; advice for someone interested in doing a study; and recommendations. (AEF)

Discusses the effectiveness of nonbook activities as a public service or in support for other services in the public library, and describes the programing activities of the Logan Square branch of the Chicago Public Library. Ten references are listed. (CHC)

In attempt to answer the question of how to measure or evaluate the quality of reference service to youth, this essay examines the literature; defines the terms (reference services and tools, parental concern, library instruction); discusses move toward quality evaluation; and provides options and approaches to such measurement. (EJS)

Seven articles provide reactions to the lead essay on the topic of library reference work. Highlights include quality and quantity, prestige, making appointments, staffing patterns, reduction in hours at reference desk, tasks for non-reference desk hours, professionalization, innovation, evaluation, fees, and gender makeup of librarianship.…

Reviews recent resources for assessing school library media programs and discusses the importance of program assessment. Circulation statistics and personal approaches to assessment are described, and the findings of three research reports on the effectiveness of school library media programs are discussed. (KRN)

Offers overview of reasons why libraries may choose to begin volunteer literacy program in their communities and the design and evaluation methodology that will enable them to make successful evaluation of programs. Highlights include soul-searching questions, planning guidelines and suggestions, and delineation of responsibilities (library staff,…

This document addresses the advantages and disadvantages of a required bibliographic instruction program at Millikin University, Decatur, Illinois. Issues addressed include: the public relations efforts; the planning and implementation of the program; the staff requirements; and the impact on library operations and services. Course requirements,…

Proposes five measurable indicators to assess effectiveness of young adult library services program: proportion of eligible young adults served; success rate in using library; appropriateness of collection; proportion of young adults participating in library programs; and proportion of cross-age programs held involving adolescents. Twenty-seven…

Designed to encourage discussion of technology and U.S. government information policies and a clearer understanding of how the characteristics of electronic formats affect the availability of information, this report focuses on the implications for the library, education, and research communities that have heretofore assumed some responsibility…

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Forecasts of the future of the public library highlight measures of success (quick information provision); service to remote users; an information infrastructure which includes smaller branch libraries; levels of service based on staff time required; fee-based, interactive research services; a new job title of "information specialist"; and book…

An evaluation of the Curriculum Resource Centre (CRC)-Library Services for the Nanaimo (British Columbia) School District is presented in this report, which is based on surveys, interviews, observations, tours, discussions, readings, and meetings conducted by the team members during the course of the study. The evaluation team consisted of two…