The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

Suggests that adaptation to new types of library services may require administrations to alter organizational structures and personnel management practices. A list of references is provided. (FM)

This report proposes a program for orientation and training for public services staff at the Temple University Libraries. In the first section, orientation and training needs are assessed. Goals and an overview of the program are outlined in the next section. The third section describes the five program elements and objectives: (1) an individual…

The 35 points of this policy statement recommend categories of library personnel, together with levels of training and education appropriate to the preparation of personnel for these categories that will support the highest standards of library service for all kinds of libraries, as well as the most effective use of the variety of skills and…

"As good as we are, we can always get better." At first thought, one might dismiss it as the chant of an overly optimistic cheerleader. As one really begins to think about it, though, this seemingly simplistic message is one everyone should strive for daily. But how does one get better? It does not simply happen by sitting isolated in the school…

Reviews the Guidelines for the Education of Library Technicians approved by the Canadian Library Association Council in November 1981. The background and formulation of the guidelines, the functions addressed by the guidelines, the role of the library technician in the library environment, and career advancement for library technicians are…

Reference services for disabled students include traditional directional and informational assistance as well as physical assistance. Providing this service takes planning, commitment, and funding on the part of librarians and library administration. A staff development program should be offered to increase awareness of disabled users' needs. (17…

Lack of library programs for foreign students is substantiated by a questionnaire sent to academic libraries. Specialized library handouts in foreign languages, purchase of materials about students' home countries, outreach by liaison librarian, library instruction, and staff development are suggested as means of providing service. Twenty-two…

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

By emulating traits of high-performing corporations such as those described in the book "In Search of Excellence," the library/information profession can also reach the goal of excellence. Attributes characterizing excellent companies include exhibiting a bias for action; maintaining quality service through closeness to the customer;…

Suggests programs to increase effectiveness of academic orientation and bibliographic instruction for adult university students. Adult enrollment patterns in Canada and characteristics of adult students which have implications for orientation and bibliographic instruction are examined. Eighteen footnotes are included. (EJS)

Discusses reasons why library media specialists are not actively involved in the instructional development process and offers several suggestions for improving future library media center programs. Seven references are cited. (CHC)

Addresses the current and emerging impact of microcomputers on the instructional role of the school media program from a national to building-level perspective. Twenty-one references are listed. (Author/LLS)

Discusses information literacy in the emerging information age, describes the Internet, and reviews the role of public library trustees in helping to provide access to the information superhighway. Topics include providing equal access to the Internet; staff training; adequate funding; and the leadership role of librarians. (LRW)

This summary report addresses the information needs of American citizens, institutions, schools, industry, and government within the context of three themes: literacy, democracy, and productivity. The report includes a preamble, which provides background information on the conference; discussions of the challenges posed by the Information Age in…