Discusses the current state of academic reference services from a library administrator's point of view. Highlights include statistics that show a lack of quality reference service that meets users' needs; a decline in the demand for reference services; the role of technology; and changing attitudes about education, including increasing…

Discusses measurement and evaluation as ways to justify reference work to users and library administration. A trivia contest is cited as a way to achieve public recognition, and measuring use of reference materials rather than the number of reference questions is recommended. User surveys and other measures of reference activity and value are also…

As background for defining public library adult services in the 1980s the perceived role of the public library in the United States since its inception is summarized and changing definitions are analyzed. Data collection and analysis plans for the Adult Services in the Eighties Project are described. (EM)

Libraries and information agencies depend heavily on statistics to describe their services, evaluate their activities, and measure their performance. In the data gathering on which statistical analysis depends, there are always assumptions and uncontrolled variables that interfere with the purity and objectivity of the data, and therefore…

At a time when emphasis is being placed on quality, standards, and accountability, the research world is spending more time assessing the value and impact of library organizations. This paper argues that research in this area requires sociological and psychological research skills. Qualitative data are as important as statistics. Different…

Uses statistics from the Federal-State Cooperative System for Public Library Data to describe the distribution of librarians with master's degrees from graduate library education programs accredited by the American Library Association by size of population served and by state. Implications of these data are suggested, and discussion questions are…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Reviews the factors that tend to limit youth services budgets in public libraries, and discusses the need to collect relevant data on the use of libraries by children and adolescents to justify financial support of youth services. Strategies for collecting such data are outlined and appropriate resource allocation is discussed. (CLB)

Addresses factors to be considered in selecting library audiovisual materials in a time of increasingly complex constraints and operations. Suggestions offered include learning how to dig out facts that count, using unorthodox resources for evaluation, updating selection policy, and employing statistical and other measures to analyze patrons and…

Discussion of planning for reference service focuses on assessing past practices and statistics of past use to help plan for the future. Topics addressed include identifying an organizational goal and staff training, including professionals and nonprofessionals. (Contains 13 references.) (LRW)

Summarizes speeches from a debate about the future of reference librarians. Highlights include a decline in traditional reference statistics; the growth of commercial online reference services; attempts to move traditional services to the Web; and users' needs for librarians to help them find authoritative, unbiased, free information. (LRW)

This study presents the result of the Columbia-Greene Community College (New York) annual book use survey. The main purpose of the study was to determine which subject areas are most/least in demand, so that the library can acquire books to optimally meet actual demand. The library did a 12% arithmetic sample of the entire circulating collection.…

In 1988, the National Center for Education Statistics (NCES) and the National Commission on Libraries and Information Science (NCLIS) created a task force with representatives of the two federal agencies and of national and state organizations to plan a program for the annual comprehensive national collection of public library data. This action…

The three papers in this collection on library statistics were presented at the 1984 IFLA general conference. In "The Management Use of Library Statistics," Geoffrey G. Allen of the Western Australian Institute of Technology discusses current uses and misuses of library statistics and illustrates some practical applications of statistics…

Illustrates the use of factor analysis in interpreting large sets of data. Describes how factor analysis of a 19-question survey revealed faculty opinions about library policies for (1) computerized access; (2) circulation; (3) specialized collections/services; and (4) the general collection. A characterization of each category is followed by…