The authors of this featured article (Joo, Jeung, & Yoon, 2010) respond to calls for further examination of how individual differences and workplace environment jointly impact organizational behavior. The authors integrate social psychology and management research to examine employee behavior and its relation to human resource development.…

The author of this article, an education attorney, begins by describing a case where, a school superintendent of personnel for a rural school district in Michigan had just received a performance evaluation with high marks and a new three-year contract. Two months later the school board called him into a closed session and presented him with…

This human resource development model includes the external environment (economic, political, and cultural forces) and organizational mission, strategy, structure, technology, and human resources. It highlights the fundamental role of performance and its improvement to maintaining the integrity of the individual, the process, and the organization.…

Argues that objectives are not specific enough for the design and development of performance-improvement activities. Describes the Proforma model, a prescription of the behavior, standards, support, and noise requirements that mirror the action elements of performance at the individual, work-group, business unit, and process levels of an…

Effective problem solving depends on adopting the appropriate frame of reference to guide the search for solutions. If the problem is mislabeled or the wrong frame of reference used, the chances for success are lower. (SK)

Holton critiques Kirkpatrick's four-level evaluation model and presents a new model that accounts for primary intervening variables. Kirkpatrick argues that the criticism fails to account for his model's practical utility. Holton elaborates on the distinction between a model and a taxonomy. (SK)

A deficiency approach to training is inadequate. A proactive approach views training as deliberate organizational strategy that involves organizational scanning, focus/data collection, data interpretation, and action. This action research method anticipates future trends and prepares people for the challenges. (SK)

Discussion of effective performance supervision emphasizes measurability, communication, follow through, and revision, and provides a generic model applicable to a variety of supervisory settings. Highlights include observation and documentation of actual performance; communicating variance between performance standards and actual performance;…

Proposes a systematic procedure for analyzing performance problems in the library which is intended to minimize costly misjudgments and guide the manager toward remedial steps likely to resolve the problem(s). The nature of performance discrepancies, skill deficiencies, job descriptions, and personal problems is discussed. (EJS)

Discusses the role of knowledge in supporting attainment and assessment of outcomes in light of occupational standards set by the National Council for Vocational Qualifications. Topics addressed include competent performance; tacit knowledge; paradigms for interpreting knowledge bases; static knowledge; metacognition; and the role of knowledge in…

The "place-train" model of supported employment, appropriate for developmental disability, must be replaced by a "choose-get-keep" model for supported employment of people with psychiatric disabilities. Key model concepts include client job choice, development of job seeking skills, and application of appropriate job behaviors. (Author/DB)

Various types of human resource accounting systems are described and analyzed: asset models, expense models, the utility formula, cost/benefit analysis, and a comprehensive program design. Steps in this last design (e.g., review all jobs in the organization, analyze training needs for targeted jobs, determine training programs that have the…

A research and development approach to performance monitoring in public agencies involves establishing objectives, selecting indicators, establishing criteria for comparison, and using information. Examples from Virginia education agencies indicate that performance monitoring requires commitment, patience, openness to ideas, and risk taking. (SK)

Offers a performance appraisal process for client and consultant to shape the way they work together. The process includes recruitment and marketing/proposal development, selection and acceptance procedures, setting objectives and determining performance standards, and incorporation of a continuous performance review. Checklists for managing…

A model to guide the search for types of performance deficiencies is set forth within the general framework of systems theory. Five types of problems, singly or in combination, are discussed as causes of deficiencies. (Author)