Efforts to improve human and organizational performance are often courageous adventures full of unexpected twists and turns and frequently leading to unexpected destinations. From mentoring and succession planning to e-learning and beyond, the activities that can be leveraged to improve performance are vast. Comparing, contrasting, selecting, and…

High on any Top 10 list of the most frequent advice offered to young faculty members is this: No good deed goes unpunished. The aphorism at first seems cynical, pessimistic, dysfunctional. Doing good, as members of a higher-education community, is their job. What if everyone just looked out for No. 1? The entire promotion-and-tenure system--which…

Burt Huber and his team from Ariel Performance Centered Systems won a performance support design award at last year's Online Learning Conference for their system at Payless shoes. Huber discusses some details of his organization's designs; how he approaches a client; how he assesses organizational readiness for performance support; role of…

Multisource assessment is a tool for obtaining quality performance feedback by collecting performance information from multiple work associates. Topics include performance facilitation; performance feedback; assessing training effectiveness; continuous learning; and development or performance management. (AEF)

This document contains four papers presented at a sympoisum on structured and unstructured learning moderated by Catherine Sleezer at the 1996 conference of the Academy of Human Resource Development (AHRD). "Designing Experiential Learning into Organizational Work Life: Proposing a Framework for Theory and Research" (Cheri Maben-Crouch)…

This document contains four papers from a symposium on performance, productivity, and continuous improvement. "Investigating the Association between Productivity and Quality Performance in Two Manufacturing Settings" (Constantine Kontoghiorghes, Robert Gudgel) summarizes a study that identified the following quality management variables…