Root cause analysis is a powerful method schools use to analyze data to solve problems; it aims to identify and correct the root causes of problems or events, rather than simply addressing their symptoms. In this webinar, veteran practitioner, Roni Silverstein, talked about the value of this process and practical ways to use it in your school or…

Discusses brainstorming and brainwriting procedures used in creative problem solving, and gives 10 guidelines for using these techniques. (JOW)

Estimates that two-thirds of all stress-related problems are the result of faulty interpersonal relationships in or away from the workplace. Discusses the importance of helping people cope with relationship problems and suggests approaches to stress management. (JOW)

Discusses encouraging creativity and innovation in an organization. It examines creative training, creative problem solving, fostering creativity, how several corporations are teaching creativity to employees, what chief executive officers think of creativity workshops for employees, and the difference between the logical and creative approaches…

Creative training and development of creative problem-solving skills for employees is vital if a business is to grow and flourish in the 80s. Trainers should allow course participants to learn creative problem solving as well as permit training to be the catalyst for changing employee attitudes. (JOW)

Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…

Distinguishes between organizational development (OD) and therapy. OD is defined as a mechanism for problem solving in complex socio-technical systems. Describes possible drawbacks and advantages of the OD process. Provides examples of how OD has helped managers and non-managers work together. (CSS)

Skill is the crucial element that turns knowledge into behaviors that succeed in the real world. Often "soft skills," such as management, leadership, interpersonal communications, and problem solving, vanish when people are on the job, indicating the need for more effective training programs. (JOW)

Four training experts are interviewed regarding developing training programs on an unfamiliar topic. They all said: teach yourself first, determine the needs to be met, and use the experts. They disagreed on the degree of knowledge a trainer should attempt to achieve and the types of resources trainers should use. (CT)

Explains why simulation is a particularly useful teaching device in areas in which it is important to tie together cognitive skills and motor skills into total performance. Discusses the many forms simulation can take in soft skills training and how simulations can shape perspectives. (CT)

Steps in a small business analysis are discussed: understand how company activities interact internally and with markets and suppliers; know the relative importance of controllable management variables; understand the social atmosphere within the company; analyze the operations of the company; define main problem areas; identify possible actions…

Discusses principles of law library management and presents three problem solving exercises for law librarianship training. American Bar Association standards for law school libraries are presented, with interpretations, and appendices provide a job description for an assistant law librarian and bylaws of the American Law Schools concerning…

Training in Interpersonal Cognitive Problem Solving (ICPS) can be a means of promoting social competence and adjustment. Empirical findings suggest that the process of being able to consider multiple options for solutions of interpersonal problems is important for healthy adaptive functioning, even in children as young as 4 years of age. If one…

The author states that there is a need for basic training patterned after the dual-system concept of industrial training. He also states that in order to raise the level of industrialization, stronger linkages must be developed between the different sectors of industry and the engineering and basic metals industry. (CT)

Describes instructional development process applied to the design, production, implementation, and evaluation of a computer simulation designed to provide troubleshooting practice for individuals who maintain and install large digital telephone switches. The major organizational benefits resulting from use of the simulation are discussed. (MBR)