Defines needs analysis and knowledge management and explains how they can be brought together when planning training programs. Includes a glossary of knowledge-management terms. (JOW)

This article identifies potential users of disability-related information, lists categories of information need, considers information management at the national and local levels, offers an eight-step series of questions to guide in the provision of information services, and discusses sources of funding. (DB)

This final report presents results of a feasibility study and implementation plan concerning the establishment of a national assistive technology information and referral (ATI&R) network. The study explored the feasibility of establishing such a network from two perspectives: the current processes used to disseminate information about assistive…

Issues identified as important to the future of information resources management and use in higher education include information policy in a networked environment, distributed computing, integrating information resources and college planning, benchmarking information technology, integrated digital libraries, technology integration in teaching,…

Current and developing issues in college and university computing are delineated, including next generation networks, achieving widespread integration of technology into teaching and learning, meeting high demand, the virtual university, information policy in a networked environment, replacement of administrative systems, information resources…

Purchased application software has created a new set of problems for project managers charged with selection and implementation responsibilities. Eight activity phases in the software selection process are identified. Development and utilization of this approach at the University of Houston are described. (Author/MLW)

The basic principles of market analysis are examined in this paper especially as they relate to institutional planning. Introductory material presents background information, including: (1) a description of two projects undertaken to implement modern management techniques at small colleges; (2) an examination of three marketing philosophies; and…

The need for information controls for college records management programs and the elements of program organization, planning, and management are discussed. Conditions at institutions that indicate a flaw in information control are identified, along with the benefits of a sound records management program. The management of an information and…

This workshop investigated how managers can evaluate, select, and effectively use information resource management (IRM) tools, especially data dictionary systems (DDS). An executive summary, which provides a definition of IRM as developed by workshop participants, precedes the keynote address, "Data: The Raw Material of a Paper Factory,"…

Three specific ways in which counseling and human development professionals can use the computer as a tool in program development, management, and evaluation are presented. Software developed to assist with needs assessment, databased management, and program evaluation is described. (Author/ABB)

A discussion of Executive Information Systems, the newest decision-support computer application for organizations, argues that this approach could profoundly change how colleges and universities are managed. Using graphics, icons, and mainframe data retrieval software, middle management can handle large quantities of information. Proven design…

Addressed to professionals involved in program evaluation, this working paper covers various aspects of evaluation planning, including the following: planning as a sociotechnical process, steps in evaluation planning, program planning and implementation versus evaluation planning and implementation, the literacy system and its subsystems, and some…

A task force was convened to identify the nature, extent, and pattern of skill needs and shortages for managerial occupations in the United Kingdom (UK). The task force began by examining the key challenges facing managers in the UK. The following factors were among those considered: economic policies promoting liberalization and deregulation;…

With the dramatic growth in the use of computers in recent years, questions have been raised concerning the role of computer education in community colleges. Four principal reasons can be advanced for implementing an academic/instructional computing program: (1) to increase computer awareness among students to prepare them for the growing number…

The role of institutional research in the creation and operation of an information center is discussed, along with the ways in which the spread of information centers within higher education is likely to influence the future development of institutional research. Forces leading to the emergence of information centers are advances in computer…