Describes a process whereby a community college continuing education division can be effectively promoted within the college. Considers the following elements of program advocacy: goal setting; evaluation of the continuing education division and its internal and external environments; and devising, implementing, and evaluating advocacy strategies.…

Warns that as pressures for greater accountability increase, student affairs personnel risk focusing their attention on preservation of educational systems rather than on student development. Emphasizes the need for closer interaction between the theorist and practitioner, grounded in formal theoretical knowledge of human development. (JAC)

Presents a typology of quality-assurance systems for higher education and evaluates the alternatives. Argues that total quality management strategies are best suited to higher education's purpose because the model is internal to the delivery of the service, continuous, and process-oriented, but notes, however, that there are deep, often…

Although a vibrant literature on the social justice advantages of writing service-learning programs has existed for many years, the focus has tended to be on specific projects and courses, often accompanied by an understandable suspicion that entrenched institutions like universities have interests inimical to radical social change. As a result,…

Seven suggestions are offered for renewing affirmative action in higher education institutions: reinvigorate its moral roots; use a broad definition; study where it has worked well; support new scholarship on diversity; strengthen interinstitutional links; rewrite the language of racial relations; and address children's needs. (MSE)

Reasons for the long-range success of the Los Angeles Community College District's evaluation system for its handicap program are explored in this report, using a force field analysis of facilitating and restraining factors. First, introductory material cites previous reports exploring various aspects of the evaluation system. Next, the following…

An overview of the evolution of the innovative University of California, Santa Cruz, looks at its origins, campus organization, curriculum and instructional philosophy, campus design, leadership and faculty, student population, campus life, and curriculum design. Strategies for and obstacles to effective change are highlighted. (MSE)