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Yohe, J. Michael – CAUSE/EFFECT, 1996
Information technology services on campuses are in crisis, due to dramatically increased expectations and stable or dwindling funding. The situation can be improved and service effectiveness enhanced by controlling expectations, reducing work, getting help (student volunteers, experiential learning programs, local experts, consultants, faculty and…
Descriptors: Ancillary School Services, College Administration, Efficiency, Expectation