In 2005 the New Zealand Council of Trade Unions, the central organisation of unions in New Zealand, initiated a Learning Representatives Project based on the British model. The Government approved an eight-month programme to be funded through its Tertiary Education Commission to "scope the project". Work began not just on scoping, but on…

The Team Effectiveness Inventory enables work teams to assess themselves in five areas: team mission, goal achievement, empowerment, open communication, and positive roles and norms. (JOW)

Addresses questions related to team building: Are teams appropriate for the situation? What kind of team is most relevant? What practical steps will develop and sustain effective teamwork? Looks at needs of four kinds of teams ranging from informal to formal, temporary to permanent: project, work, alliance, and network. (SK)

Summarizes a Bureau of Labor Statistics paper on what is and is not known about the extent and cost of training in the United States. Includes information on studies of the effects of training and discusses the need for a broad-based survey of employer-provided training. (JOW)

Discusses the role of training in explaining to workers and supervisors what the laws regarding sexual harassment mean. Finds that some companies are more anxious to use training to ward off lawsuits than to change employee behavior. (JOW)

If training is to make a real difference in the organization, we need an alternative to the vacuum of performance. A view exists that springs from two fundamental premises: (1) every individual operates in the context of a performance system and (2) improvements in performance will occur only if we understand the variables in that system. (JOW)

Programs to combat stress in the workplace are proving to be more cost effective than was imagined. When workers have less stress and more variety and satisfaction on the job, everybody profits. (Author/JOW)

One of the simplest definitions of cost-benefit analysis states "ultimately, it is nothing more than a logical attempt to weigh the pros and cons of a decision" (Gramlich 1981). This definition highlights two issues: practitioners should be clear about what decisions will be made as a result of this analysis, and they need to decide how…

Raises concerns about Hanover and Cellar's study : gender and racial composition of the sample, effects of organizational status, questionable variables in the work environment measure, other organizational demographics, and the degree of participants' familiarity with each other. (SK)

Workplace-English-as-a-Second-Language (WESL) programs are successful to the extent supervisors can be involved and supportive. They know that language and literacy needs are pertinent to tasks at hand and are the individuals that employees try to please most. Supervisors need help, encouragement, and information about the WESL program from…

Discusses ethics training in terms of expected outcomes, contribution to the organization, value, effectiveness, and evaluation methods. Addresses what is known about ethics training, the renewed emphasis on ethics, and what works. (JOW)

Two articles discuss successful transfer of training. In the first, Arty Trost recommends focusing on needs assessment, training design, and program delivery. Dana and James Robinson, in the second article, suggest eliminating barriers in the work environment--in learners, supervisors, and the organization--to guarantee that new skills are used on…

The conflict between family and work is not going to go away by itself. Many companies offer programs, benefits, and services that support workers and their families. Tracking results of the programs on such issues as productivity, turnover, absenteeism, and tardiness will help organizations modify or supplement their training and education…

Trainers must understand and be prepared to convince others that writing is a set of work behaviors that can readily be taught by modern, competency-based, adult learning technology. Trainers should focus on learners, define job-related writing behaviors, use behavior to teach behavior, and provide positive feedback. (JOW)

This article presents a perspective on the relationship between adult education and human resource development of the past two decades and the subsequent emergence of workforce development. The lesson taken from the article should be more than simply a recounting of events related to these fields of study. Instead, the more general lesson may be…