Critiques of conventional models for evaluating the utility of organizational human resource policies. Questions the implicit assumption that utilities are invariant across changing labor market conditions, and concludes that omission of these considerations overstates the likely utility of the programs being evaluated. (TE)

Evaluation is discussed as an information-gathering process. Currently popular evaluation programs are reviewed in relation to decision making and various approaches that seem to contribute to the decision utility of evaluation (e.g. classical approaches, Bayesian approaches, adaptive designs, and model-based evaluations) are described. (Author/AL)

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Cost effectiveness of on-the-job training (OJT) can be determined by measures of effectiveness and by cost assessing the relationship between output and input. Defining effectiveness to be a measure of what an activity produces leaves two main groups of problems unresolved: hierarchies of effectiveness and multiple outcomes. The most significant…

Evaluation within human service organizations is defined in terms of accepted evaluation criteria, with reasonable expectations shown and structured into a model of systematic evaluation practice. The evaluation criteria of program effort, performance, adequacy, efficiency and process mechanisms are discussed, along with measurement information…

Following a discussion of a number of objective methods of program evaluation, the author recommends a more subjective or existential model. Described briefly are the behavioral objectives model, the goal-free model, the systems analysis model, the decision-making model, the accreditation and adversary models, and the transactional model. The…

Noting that there are no de facto standards by which to measure and evaluate U.S. depository library collections, this article reviews developments in the evaluation of public libraries and recommends output measures based on public library practice for depository collections. Specific measures for the depository community are also suggested. (31…