Suggests steps in planning and managing student tracking systems: build support, determine the system's purpose, inventory available student data, identify information gaps, consider a small prototype, make tracking ongoing, and use the system. Reviews potential problems during implementation. Cites further sources of information. (DMM)

Suggests that college compliance with external accrediting agency policies regarding outcomes assessment will not necessarily affect the internal academic environment. Recommends that outcomes assessment be presented to faculty as a student success approach, which does not threaten academic freedom or job security. Discusses the politics of…

The institutional effectiveness movement has emerged on the higher education agenda because of increased global competition, decreased funding levels, and a loss of public confidence in higher education. While the movement's emphasis on outcomes-based accountability has been integrated into state mandates, accreditation processes, and educational…