Ronald Hughes and his colleagues have written a groundbreaking article on child welfare's use of differential response. Their research addresses the matter from a "lessons learned" and "ways to improve" approach. Our comments focused on three key issues: (1) the importance of evidence-based practice; (2) the recognition…

Describes the implementation of a virtual environment to support the training of engineers in Panels of Experts (POE), a vehicle for gathering customer data. Describes the environment, discusses some issues of communication and interaction raised by the technology, and relays the experiences of new users within this environment. (RS)

If early childhood systems are to be effective at the population level then they must be able to provide family-centered care to all the racial, ethnic and cultural groups that they serve. Despite major policy driven and technological advances in healthcare, health disparities across different races and ethnicities persist. For example, the infant…