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Bell, Howard W., Jr.; Hanseman, Nancy J. – Business Officer, 1994
An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…
Descriptors: Budgeting, Case Studies, College Administration, Higher Education

Lonsdale, Alan – Australian Journal of Education, 1998
Systematic staff appraisal/performance management has been assumed to be an important part of quality management in higher-education institutions, but past approaches to it have had confused purposes and have made minimal contributions to enhancing institutional performance. For performance management to be relevant, it must focus on leadership of…
Descriptors: Educational Quality, Educational Trends, Evaluation Methods, Futures (of Society)

Yorke, Mantz – Higher Education, 1993
The practice of "franchising" higher education programs, or provision of educational programs through vendors, is examined as it occurs in the United Kingdom as a result of recent educational policy changes. A set of principles for assuring the quality of such programs is proposed. (MSE)
Descriptors: College Programs, Educational Quality, Educational Trends, Entrepreneurship
Mobray, Deborah, Ed. – 1983
Papers on local area networks (LANs), modelling techniques, software improvement, capacity planning, software engineering, microcomputers and end user computing, cost accounting and chargeback, configuration and performance management, and benchmarking presented at this conference include: (1) "Theoretical Performance Analysis of Virtual…
Descriptors: Computer Software, Computers, Cost Estimates, Data Processing
McKinney, Richard L.; And Others – 1986
New roles for college institutional researchers in the area of data administration and management that have resulted from developments in computer technology are reviewed. These developments include easily accessed databases, user-friendly software, and powerful and inexpensive hardware. The growing demand for data, combined with a general lack of…
Descriptors: Computer Oriented Programs, Computer Uses in Education, Data Analysis, Data Interpretation
Advanced Technology, Inc., Reston, VA. – 1987
Stage Two of the Title IV Quality Control Project is an evaluation of quality of the United States Department of Education's major student aid programs. The study sought to identify, measure, and analyze error during the 1985-86 academic year in each of the five major Title IV programs, including the Pell Grant program, the Campus-Based programs…
Descriptors: Accountability, College Students, Educational Policy, Eligibility
Daniel, John; Leavitt, Michael; Romer, Roy – CAUSE/EFFECT, 1998
An administrator of the United Kingdom's Open University and two cofounders of Western Governors University participate in a panel discussion of higher education in a global marketplace, the potential for new networked delivery strategies, the future of selective, conventional institutions and the traditional student experience, the influence of…
Descriptors: Change Strategies, College Administration, College Role, College Students