Comparison of the use in libraries of open systems--a configuration of software and hardware components from separate vendors linked by interfaces--and integrated systems considers selection of services; reliability; relationships with vendors; time needed to implement systems; and overall effectiveness of both approaches. (CLB)

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…

Discusses the issue of access versus ownership of academic library materials necessitated by rising costs, declining budgets, and increased scholarly production. Highlights include technological advances in resource sharing; performance criteria for access; costs; speed (user expectations, turnaround times); and reliability (fill rates of…