In the last issue, this journal asked a question on many librarians' minds, and it was pleased with the depth and variety of responses. As suggested by this journal editorial board member Oliver Pesch, readers were asked, "Many libraries have gone to federated searching to win users back from Google. Is it working?" Respondents approached the…

Students need to know how to find and use information, yet only 31 percent of information searches succeed. Google and Wikipedia are not the only providers of answers, although they are often students' first stops for information. Everyone knows how to open a browser, but can teachers assume they know how to search effectively for information? In…

Presents a comparative analysis of electronic access to theses and dissertations through CitaDel and FirstSearch. Highlights include the effectiveness and ease of use in providing enduser access; strengths and weaknesses of searching capabilities; coverage; pricing; and examples of direct retrieval comparison. (LRW)

Reviews a wide range of retrieval problems that arose with the implementation of an online catalog in an academic library, especially the problem of retrieving uniform titles coded as authors. The need for changes in the underlying format of coding uniform titles as a universal solution is discussed. (Author/CLB)

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Suggests strategies for finding information in gophers that will increase access to Internet information resources for library users. Highlights include search strategies; veronica searches; jughead searches; keyword lists; Boolean operations; gophers with subject menus; subject guides; listservs; and World-Wide Web. (eight references) (LRW)

Educators who write documents or journal articles want to have their writing read and cited. To achieve this today, educators need to produce writings that are easily accessible through computerized searching (online and on compact disk) in databases. The trend toward end-users doing their own computerized information retrieval has caused database…

Discussion of the concept of a virtual library focuses on the needs of the user. Topics addressed include searching remote library catalogs and databases; the availability of information through the Internet and other networks; and the expertise needed by library staff to instruct and assist users. (11 references) (LRW)

Discussion of computerized information networks focuses on accessing information through the Internet virtual library. Topics discussed include the need for more electronic and printed directories; network standards for accessing information, including MARC, data elements required to locate information on a network, and approaches to searching.…

Analyzes computerized reference and information services with respect to problems in the areas of (1) communication barriers between the user and the information specialist; (2) local resources development; (3) external resources policy; (4) search strategy development; and (5) artificial intelligence. (24 references) (Author/MES)

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

Discussion of information retrieval, knowledge representation, and computer-assisted learning focuses on a study that created a computer-based system designed to observe and record users' interactions with an ideal knowledge base consisting of unrevealed subject experts, appropriate documentation, and computer files. Information accessing…

Three articles assess increased availability of information about individuals and corporations. The first discusses databases that provide information on individuals--e.g., court records, real estate transactions, motor vehicles records, and credit information. The second compares databases that provide corporate information, and the third…

This review of the research on the use of card catalogs and online catalogs highlights research methodologies and significant findings. Discussion of the results focuses on user needs and satisfaction, and the need to separate bibliographic practices that are universally sound from those that are an adaptation to the medium. (CLB)

Describes the functions of citizens advice bureaus in Victoria and discusses the results of a study that examined types of problems users presented, other information sources users contacted, and types of assistance sought and preferred by users. The effects of socioeconomic status on these factors is also discussed. (CLB)