Discussion of instructional systems development (ISD) focuses on recent developments in cognitive task analysis and describes the Integrated Task Analysis Model, a framework for integrating cognitive and behavioral task analysis methods within the ISD model. Three components of expertise are analyzed: skills, knowledge, and mental models. (96…

Argues that research and development (R&D) methods should be utilized to develop new technologies for training and retailing and describes useful research tools--critical incident methodology, task analysis, performance recording. Discussion covers R&D applications to interactive systems development in the areas of product need, customer…

This description of a method for using task analysis information to derive skill and knowledge requirements in the development of a training course begins by considering two important aspects of deriving skill and knowledge requirements. First, it is argued that task description is an important part of system design and training development in…

Discusses incremental decisions that need to be made when selecting a videodisc system and presents guidelines for moving through the learning and decision-making process. Guidelines cover understanding the technology, understanding the videodisc project process, composing the project team, establishing requirements and considering the budget, and…