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Flanders, Bruce – Computers in Libraries, 1991
Describes the use of microcomputer-based voice mail, or automated answering, in libraries. The technology utilized by the systems is described, costs are discussed, features for outgoing and incoming messages are explained, branching capabilities are described, and two vendors who can supply microcomputer-based voice mail units are listed. (LRW)
Descriptors: Branching, Cost Effectiveness, Library Automation, Library Expenditures