Trends in service marketing are explored as they relate to strategic vision, operational and organizational changes, and marketing tactics. Discussion includes the need for a market-driven culture, the use of training and incentives, the role of product management, and the significance of "mood." (Author/AEF)

Compares the traditional model of a service economy to models based on analyses of actual economic and employment trends, and discusses the role of information technologies in producer and consumer services; current policy issues concerning the information sector; and the need to integrate the concepts of goods and services. (CLB)

The decline in the number of federally related jobs is threatening public policy schools and policy analysis is experiencing a loss of esteem. If this trend continues, the quality of students interested in public policy schools may be diluted. (MLW)

The examination of current and future trends in educational debts incurred by law students concludes that economics will force increasing numbers of law school graduates to emphasize wealth maximization at the expense of public service with resultant decreases in access to legal services for low- and middle-class clients. (DB)

Cultural services and tourism are among the United Kingdom's fastest growing sectors in terms of employment and consumer demand. Cultural services and tourism bring the following elements to lifelong learning: active rather than passive learning; a means of interpreting the world around us; exposure to cultures other than one's own; confidence and…

The lives of working-class women were explored through interviews with 63 middle-aged women, most of whom were employed in working-class jobs and living working-class lives in Baltimore, Maryland. The following were among the areas covered in the interviews: the women's lives on and off the job; their job satisfaction; the reasons they work and…