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ERIC Number: EJ506418
Record Type: CIJE
Publication Date: 1995
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0360-0939
EISSN: N/A
Available Date: N/A
What TQM Has to Contribute to Change Management.
Geddes, Ladonna McMurray
Journal of the Association for Communication Administration (JACA), n2 p94-101 May 1995
States that TQM (total quality management) is a successor to such management concepts as management by objective. Defines TQM and discusses TQM and change, TQM's role in education, and TQM and communication programs. Concludes that change and the need for effective management skills are not going to disappear, and that insurance of quality is paramount in today's world. (PA)
Descriptors: Change Agents, Change Strategies, Communication (Thought Transfer), Higher Education, Management by Objectives, Organizational Change, Total Quality Management
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A