This report begins with discussion of several issues in the field of quality assurance in residential services for individuals with developmental disabilities. The issues include definitions of key terms, the role of ideology, major types of quality assurance, and dimensions of quality assurance. The report takes the position that primary values…

This is a comprehensive bibliography for all those in the alcohol, drug abuse and mental health fields who are developing and implementing programs for assuring quality in the services they provide. A major problem is the newness of the language and the unfamilarity with procedures required by the government and others seeking accountability from…

This guide assists Internet users in searching for quality information sources available via the Internet and assessing the quality of materials. Chapter 1 provides an introduction and background to the concept of quality in relation to the information available via the Internet. Chapter 2 presents a guide to the different types of online search…

Refereeing describes the process by which an independent expert assists a journal editor in evaluating materials submitted for publication. Discusses the history, purposes, and criticisms of refereeing, as well as technical aspects that include standards, rejection rates, interrater reliability and bias, the referees, ethics and malpractice,…