The print and audiovisual materials in this annotated bibliography are divided into three categories: (1) Those in the implementation section (72 items) give reasons for starting a conflict resolution program and ways in which programs improve school climate. There are also materials on establishing and evaluating programs. (2) The skill building…

This annotated bibliography identifies issues affecting the on-line teaching environment by assembling a variety of quantitative and qualitative studies. Studies in the bibliography are divided into two major categories: (1) topical studies, which contain papers that focus primarily on one issue affecting teaching on-line (student…