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Sarah T. Zipf; Kevin Kinser; Heather A. Turner; Jeffrey C. Sun – Institute for College Access & Success, 2025
Online program managers (OPMs) are third-party companies that work with colleges and universities to develop, launch, and deliver online learning. The prevalence of OPMs, however, has important implications for higher education program quality and transparency. In the final piece of our four-part series, higher education scholars establish a…
Descriptors: Electronic Learning, Higher Education, Distance Education, Information Security
Heather A. Turner; Jeffrey C. Sun; Kevin P. Kinser; Sarah T. Zipf – Institute for College Access & Success, 2024
Online program managers (OPMs) are third-party companies that work with colleges and universities to develop, launch, and deliver online learning. Despite the prevalence of these companies in higher education, cost details are often buried or asserted with legal protections as trade secrets or business models unavailable for public review.3…
Descriptors: Electronic Learning, Program Administration, Online Courses, School Business Relationship
Jeffrey C. Sun; Heather A. Turner; Kevin Kinser; Sarah T. Zipf – Institute for College Access & Success, 2024
Based on a review of 48 online program manager (OPM) contracts and 44 chief online learning officer (COLO) interviews, this policy brief highlights potentially problematic contract provisions between colleges and OPMs, raising concerns about their effects on federal compliance, students' learning, and openness about government contracting.…
Descriptors: Higher Education, Program Administration, Partnerships in Education, Contracts