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Dickelman, Gary J. – Performance Improvement Quarterly, 1995
Reviews and summarizes "Things That Make Us Smart," a book by Donald Norman that defends human attributes in the age of electronic systems. Topics include human performance; kinds of cognition; kinds of learning; design principles for electronic performance support systems; and examples. (LRW)
Descriptors: Cognitive Style, Computer System Design, Design Requirements, Human Factors Engineering

McArthur, David; And Others – Journal of Artificial Intelligence in Education, 1995
Gives an overview of Educational Support Systems based on commercial off-the-shelf software (ESSCOTS), and discusses the benefits of developing such educational software. Presents results of a study that revealed the learning processes of middle and high school students who used a geographical information system. (JMV)
Descriptors: Computer Software, Computer Uses in Education, Educational Innovation, High School Students