Protection of academic integrity in online environments can be challenging. Understanding how the technology works and concerns about each of the methods for monitoring online interactions can assist in the selection of the best proctoring tools. Depending on the content, the type of assessment and the comfort level with the technology, a…

This case describes the situation of Smile Land Academy (SLA), a real-world based childcare center. SLA has grown from a very small company to a fairly large-sized organization (30 employees with 150 children). Unfortunately, its system for record-keeping, summarization of data, and reporting has not kept pace. The hard copies and spreadsheet…

Coastal Pacific Doctor Associates (CPDA) is a multi-physician medical practice located along the west coast. CPDA decided to replace their inadequate and outdated medical office system during a time of tremendous restructuring in the medical software industry. In their impatience, CPDA chose an electronic medical record (EMR) and practice…