Systems thinking underpins "lean" management and is best understood through action-learning as the ideas are counter-intuitive. The Toyota Production System is just that--a system; the failure to appreciate that starting-place and the advocacy of "tools" leads many to fail to grasp what is, without doubt, a significant…

The purpose of action learning is to learn through devising solutions and strategies in response to problems and implementing them through deliberative action. To understand the relation between action and learning, learners and facilitators need sufficient understanding of both concepts, but they are handicapped by lack of adequate theory and…