People who love books can find entering an Australian library in the so-called "cyber-age" to be an unsettling experience. The first thing you notice is the reduced emphasis on book shelves in favour of empty but architecturally pleasing "public spaces", comfortable cushions, computer terminals, sometimes even new cafes and…

It comes as no surprise that different generations respond to and utilise emerging technology in vastly different ways. However as more Millennials take on leadership positions within academic libraries, their attitudes towards and uses of technology may bring conflicting expectations for leadership to the forefront. What are the generational…

The nature of learning in a public library is relevant to what place e-learning and social networking technologies might have there. That a public library aims to provide something for everyone is also important. Alice Springs Public Library (ASPL) is a place of learning; it is also a crowded and composite space. The use ASPL could make of the…

This paper is a practical and personal perspective on the challenges faced by special collections in an increasingly digital environment, and the strategies employed to promote their unique resources to the academic and wider communities, including the value of promoting heritage through reconstructing collections and the place of expertise in the…

Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

The Arts Libraries Society of Australia and New Zealand (Arlis/ANZ) recently implemented a new web presence. More than just a website, it was envisaged as a web "identity", a virtual clubhouse where the Society could conduct its "virtual business" and where members could "meet" and contribute to the activities of…

Uses the context of Odysseus' wanderings as a metaphor for the library profession returning to fundamental customer-centric issues. Presents recent information on library use, technology in libraries, the quantifiable value of library services, and participation in professional activities. (Author/LRW)

Discusses need for retrospective conversion of library catalogs in terms of user-problems related to split catalogs in various formats. Difficulties to be overcome in retrospective conversion projects (ownership of records, costs, non-Roman script languages, standards and inhospitability of MARC for variety of manuscript and pictorial material)…

Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…

Describes the impact of reduced budgets on British university libraries in the areas of acquisitions, staffing, services, buildings, and library cooperation. The effects of changes in the funding and organization of universities on the library's role within the university are also discussed. (9 notes with references) (CLB)