The general structure and systems of the Internet and the National Association of College and University Business Officers' NACUBO Net are described, and the potential usefulness of their services to college and university business officials is examined. Some resources specific to higher education are highlighted. (MSE)

A revision in the federal regulations governing audits of student financial aid programs will require changes in present practices concerning student aid "servicers" that administer financial aid in small institutions and may lead to modifications in servicing contracts and financial terms. The new requirements are described in detail. (MSE)

Florida State University has implemented a financial aid delivery system that uses electronic fund transfer and an administrative voice message system to automatically notify the student of all financial aid transfers and provide detailed information on transactions. The system has streamlined the delivery process, and user response has been…

The University of California (Davis) has revamped its workers' compensation program by improving accountability and safety, implementing safety training, informing workers of the costs of the workers' compensation program, designating a physician and physical therapist, giving light duty to injured employees, using sports medicine techniques, and…

The first years of the National Association of College and University Business Officers (NACUBO) pilot project to collect benchmark data on college costs and service levels are discussed, focusing on lessons learned, needs identified, current use of the results, and the project's place in the association's long-term research plan. (MSE)

The University of Tennessee's management training and development efforts are described. The program is designed to improve the performance of academic and nonacademic department heads (middle managers) and includes an 8-day workshop called the Institute for Leadership Effectiveness. In addition to the attention given to the formation of networks,…

This article discusses the impact of resource reallocation by colleges and universities using Virginia Commonwealth University as an example. Alternative areas for creative reallocations noted include increased productivity/efficiency, quality improvement, growth by substitution, targeted fund raising, planned savings, categorical funding, tuition…

DePaul University (Illinois) has addressed the problem of delays in employer reimbursement of tuition costs by extending payment due dates and treating reimbursement as pending financial assistance. Since implementation, enrollment in courses designed specifically for adult students have increased, and withdrawals have decreased. One-third of…