With the exception of a plague of locusts, it seems as if the past five years have thrown every imaginable challenge at IT--from the incredible shrinking budget to BYOD and now the MOOC monster. For those of a superstitious bent, these were probably just appetizers to the crises that will inevitably accompany a year featuring the number 13 (cue…

For colleges and universities today, the question is no longer whether to develop a campus app or not. Instead, the debate has shifted to the best--and most cost-efficient--way to make campus applications accessible to the myriad devices and operating systems out there. Schools have a few options: They can develop multiple native app versions;…

More than ever, faculty and students are working jointly on documents sharing screens in class, swapping course materials and taking their collective pulse through polls. Nevertheless, many faculty members complain that technical support for group projects is lagging on campus, leaving them searching for solutions elsewhere. While some faculty…

As virtualization becomes commonplace in higher education, it is clear that the traditional licensing options for software are woefully inadequate. The definitions of who is licensed to use what--and where--are blurring, as users move from physical to virtual spaces and can access software from a variety of devices. In discussing the need for new…

Whether one is on Wall Street, in Congress, or working in an IT shop on campus, negotiating a good deal is hard work. As higher education enters its purchasing season, "Campus Technology" talks to deal makers who have "been there and done that." This article presents their tips for getting the most value from vendors the next time one buys…

Since 2008, when iStanford stormed onto the college scene as the first campus mobile app, schools from Amarillo College (Texas) to Vanderbilt University (Tennessee) have rushed to create their own offerings. Some have elected to do the work in-house; others have licensed the software from a vendor. Still others hope to bottle the same magic that…

Higher education institutions are competing harder than ever for recognition as top colleges and universities. Nowhere does that competition play out more keenly than in the field of research, where successful researchers and programs can garner enormous prestige for an institution. For administrators interested in burnishing the reputations of…

This is the first article in a six-part series on the elements of a collaborative classroom: furniture, social media, video/web conferencing tools, collaborative software, interactive devices, and mobile devices. With most universities facing tight budgets, convincing administrators to invest in expensive new classrooms is a challenge. Many higher…

It's a perfect storm out there, with powerful forces remaking the IT landscape in higher education. On one side, devastating budget cuts are pushing IT departments to identify ever-greater cost savings. On the other, the explosion in mobile devices is pressuring IT to provide anytime, anywhere computing with no downtime. And finally there's…

With their budgets under increasing pressure, many campus IT directors are considering open source projects for the first time. On the face of it, the savings can be significant. Commercial emergency-planning software can cost upward of six figures, for example, whereas the open source Kuali Ready might run as little as $15,000 per year when…

If there's anyone in the academic IT arena taking seriously the possibility that campus identity management (IdM) may one day meld with consumer apps, it's Nate Klingenstein, one of the founding members of the Shibboleth Project (the open source project providing architecture and policy structures for managing single sign-on access to resources).…

Digital lecture capture and broadcast solutions have been around for only about 10 years, but are poised for healthy growth. Frost & Sullivan research analysts estimate that the market (which amounts to $25 million currently) will quadruple by 2013. It's still dominated by a few key players, however: Sonic Foundry holds a hefty 40 percent-plus…

Too often, organizations make the mistake of treating malware infections as a series of independent occurrences. Each time a malicious program is discovered, IT simply cleans up or rebuilds the affected host, and then moves on with routine operational tasks. Yet, this approach doesn't allow the institution to keep up with the increasingly…

Back in the 1990s, enterprise resource planning (ERP) systems may not have been user-friendly, but what they tried to do was totally reasonable: replace stand-alone systems in various departments--such as finance, logistics, and human resources--with a single integrated software program. The idea was that although each department would still have…

Is open source business intelligence (OS BI) software ready for prime time? The author thoroughly investigated each of three OS BI toolsets--Pentaho BI Suite, Jaspersoft BI Suite, and Talend Open Studio--by installing the OS BI tools himself, by interviewing technologists at academic institutions who had implemented these OS BI solutions, and by…