Describes how group of end users (engineering undergraduates) at Chalmers University of Technology were trained to perform interactive online searching on BYGGDOK, a small, specialized Scandinavian database. Goals and objectives of the instruction, teaching methods, evaluation, and comparison of searching between end users and intermediaries are…

Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…