In order to help assist all students, with or without disabilities, SUNY Corning Community College (CCC), located in the Southern Tier of New York, chose to purchase a new software embedded directly into its LMS platform, Blackboard, called Blackboard Ally. This software is designed to automatically calculate the compliance of a document, video,…

Emerging regulations require higher education financial aid staff to handle many tasks. Complying with these regulations and participating in mandated compliance audits are complex processes that require numerous departments to work in concert. This article discusses what steps colleges and universities can take to improve their compliance audits.…

As the technology landscape is continually evolving, transitions to newer software are commonplace in higher education. Change is often difficult to navigate, especially when the change that is implemented fundamentally impacts entrenched business processes. In no place is this more evident than when implementing a new system, whether the…

This article outlines privacy and data security compliance issues facing postsecondary education institutions when they utilize cloud computing and concludes with a practical list of do's and dont's. Cloud computing does not change an institution's privacy and data security obligations. It does involve reliance on a third party, which requires an…

Significant responsibility for the transition from paper to online can be traced to the college admissions office. By instituting online applications, admissions offices fundamentally altered the way in which college admissions works. Always on the forefront of developing and implementing new technology for the benefit of faculty and students,…

Good enrollment managers know that keeping current enrollment must be Job Number One and that maintaining enrollment must be the concern of all campus constituencies. However, a large number of students are "lost" during registration due to closed classes. Lost enrollments are a largely invisible phenomenon that represents frantic and…

When a mid-sized public college made a politically unpopular decision to purchase new student information system software, a team of fourteen people from across campus was assembled and charged with facilitating the transition from the home-grown system. This case report describes the challenges they faced as they worked to understand their…

The potential that exists for expanding services and automating routine procedures via the microcomputer has been greatly increased by the advances in database managers. A database manager is described as a collection of programs that perform many data manipulation functions that would have required elaborate programming work in the past. (MLW)

The process of designing a microcomputer program to cumulate and record student grades at Brigham Young University is outlined. The development was undertaken by the registrar's office with the input of faculty, including those who had previously designed their own grading software. (MSE)

A computerized transfer credit evaluation system designed for the University of Massachusetts Amherst and Boston campuses is described, focusing on system operation. The application software was designed for a local area network permitting multiple-user access but can run on a personal computer. Technical aspects of the hardware and software are…

A nontechnical overview of electronic data interchange (EDI) and of the SPEEDE/ExPRESS Project, which uses EDI to transmit transcripts between schools and colleges, is presented. It explores the fundamental value of the technology, specific costs and benefits, and its potential to transform the delivery of academic support services. (Author/MSE)

Arapahoe Community College's choice of a person-to-person phone-in registration system over touch-tone phone-in registration allows for individualized assistance to students in addition to the phone's efficiency and convenience. (MSE)

At Brigham Young University, the admissions office organized its staff in teams and built a computer software system to support the teams. An improved worker sense of responsibility and increased emphasis on human factors resulted in dramatically increased productivity as measured by number of admissions applications processed and completed.…