Mark McCoy, Ph.D., was president of DePauw University from March 2016 through July 2020, having served previously as dean of the DePauw University School of Music from 2011-2016. A first generation college student and the son of a coal miner, Dr. McCoy was committed to making DePauw an even greater place to learn, live, and work, with an emphasis…

With all the recent headlines about security breaches and information loss at financial and educational institutions, the higher education community needs to address the issue of using social security numbers as ID numbers. The University of Oregon undertook a change process to assign generated ID numbers to all records in their information…

It is essential that the traditional emergency management structure be used as a framework for higher education emergency planning. The four phases of emergency management should be reflected in the architecture of all planning efforts. These include "preparedness," "response," "mitigation," and "recovery."…

A method for scheduling teaching assignments is described that can asssist in projecting future course offering needs, assess the impact of consolidating or rescheduling sections, determine the necessary interests and qualifications of faculty additions, and predict the impact of a faculty member's absence. (MSE)

Few would dispute that much has changed in the field of international credential evaluation in the past twenty years. Support for fully staffed international admissions has waned as directors of admission have faced increasing challenges in the areas of recruitment and enrollment management while being faced with budget constraints and increased…

The need to improve the advisory system for the benefits of transfer and off-campus students led to the development of a process to ensure consistent and fair practice in transferring community college courses toward University of Wyoming degrees. A model was implemented through the Wyoming Higher Education Computer Network. (MLW)

The efforts of five Bowling Green State University (Ohio) graduate students to design, develop, and implement a student retention training program using graduate assistants are described. Special techniques used to train participants and lessons learned in the process are noted. (MSE)

Many institutions have structured processes for gaining the necessary internal and external approvals for initiating academic programs. Unfortunately, program planners often lack the data required to develop a full understanding of the systemic implications caused by such changes. This article provides both a framework and an interactive data…

The current status of computer use in student admissions and records functions in colleges and universities is briefly reviewed, and the changes occurring in Brigham Young University's admissions office functions during the 13 years of computer applications are outlined. (MSE)

Recommendations made as a result of a Wingspread Colloquium on college marketing and student recruitment are reported. Abuses and specific remedies in recruiting, providing information, pricing and financing, student selection, and performance obligations and guarantees are outlined. Focus is on ethical and public interest issues. (MSE)

The University of Phoenix is a large, private, four-year university with a commitment to providing timely and efficient student services. With continued growth and process improvement opportunities utilizing technology, the institution had an opportunity to automate and streamline grade processing. This article focuses on the Faculty Web Grade…

The planning, piloting, implementation, and evaluation of Brigham Young's telephone-operated, voice-response student registration system is described, and guidelines for developing a similar system are suggested. (MSE)

An August 1996 conference on innovation in college student services is described, including discussion of the University of Delaware's student services model, common factors in program development identified by participants, common barriers, and the innovations undertaken at a number of diverse higher education institutions around the country.…

A program for adult women reentry students at a Long Island campus of the C. W. Post Center is chronicled from the development of a rationale through formation of an advisory committee, institution of a series of workshops, addition of motivation through financial aid, and offering of child care and other needed services. (MSE)

Colleges and universities are using innovative methods to improve services that affect the institution's enrollment-management function, primarily in registration and information management. Registrars' offices can also promote academic excellence by incorporating honors into transcripts, participate in student recruitment by providing timely…